AIKOTECH LLC

Terms and Conditions

Version 2026-11-10 · Last updated November 10, 2026

These Terms and Conditions apply to service requests and services provided by AIKO Motorworks, a mobile automotive service of AIKOTECH LLC in San Diego County, California (“we”, “us”). By checking “I agree” and sending a request you accept these terms.

1. Service requests are not appointments

• An online request is a request only. It is not a confirmed appointment, a price quote or an authorization to repair.
• We review each request and contact you to confirm availability, location and the work to be done.
• Some work cannot be done safely as a mobile service (vehicle condition, location, weather). We will tell you if that is the case.
• We do not perform official California Smog Check inspections.

2. Estimates and authorization

• Before starting any work we give you a written estimate and ask for your authorization, as required by California law. We will not exceed the authorized amount without your further authorization.
• You may ask for the replaced parts to be returned to you when you authorize the work (except parts that must be returned to the manufacturer under a warranty or exchange program).
• Diagnostic information we share (including references to manufacturer bulletins or recalls) is informational and does not replace an in-person inspection.
• Recalls must be repaired by the manufacturer’s dealer. We may tell you about a recall that could apply to your vehicle so you can check it with your VIN at nhtsa.gov/recalls.

3. Your information (privacy)

What we collect: your name, phone number, email address, service address and ZIP code; your vehicle (year, make, model, and later VIN, mileage and plate if needed for the work); the symptoms you describe; the work we perform; and our communications with you.

Why we keep it: to answer your request, schedule and perform the service, give estimates and invoices, keep a service history of your vehicle, follow up on the work and warranties, contact you about safety recalls that may affect your vehicle, improve our service, and meet legal, tax and accounting obligations. We keep it in our customer records (our internal business system).

How long: while you are our customer and for as long as the law requires (for example, California requires automotive repair records to be kept for at least three years). After that we delete it or keep it only in a form that no longer identifies you.

Who sees it: our staff who need it to serve you, and service providers that help us run the business (for example hosting, telephone and email), only for that purpose. We may disclose information when required by law. We never sell your personal information and we do not share it for cross-context advertising.

Learning from completed jobs: we may keep technical summaries of completed work (vehicle, symptoms, diagnosis and repair, without your name or contact details) to help our technicians with future repairs.

Marketing and text messages: we send promotions only if you give us permission, and you can opt out at any time. We send text messages only if you agree to receive them; message and data rates may apply; reply STOP to stop.

Your California privacy rights: you may ask us to tell you what personal information we keep about you, to correct it, or to delete it (subject to records we must keep by law), and you will not be treated differently for using these rights. To make a request call (619) 960-0915. We will verify your identity before acting on the request.

Security: we protect your information with reasonable technical and organizational measures. No system is completely secure.

4. Use of this website

• Please provide accurate information. Do not submit requests for someone else without their permission.
• Automated or abusive use of the request form is not allowed. We use a private, on-device verification and rate limits to prevent spam.
• This website is not intended for children under 13.

5. Limitations

To the extent allowed by law, we are not responsible for delays caused by circumstances outside our control. Nothing in these terms limits rights you have under California consumer protection or automotive repair laws.

6. Changes and contact

We may update these terms; the version and date at the top will change. Requests are governed by the version you accepted. These terms are governed by the laws of the State of California. Questions: (619) 960-0915.